Technical Support Advisor (French speaking) - Remote From Portugal (M/F)
Sector
Activities of call centres
Location
Portugal
Experience
Work experience is not required
Job Requirement
To be successful, you will need to have: You have experience in customer relations in a wide variety of situations. We expect you to excel in French, be naturally task oriented and be a friendly person. Strong people skills and customer focus; Ability to prioritize tasks; Organizational and problem solving skills; Availability to work on a rotating schedule from Monday to Sunday, from 7:00 am to 7:00 pm (8:00 hours per day); Fluency in written and spoken French (mandatory); Fluency in English (at least B1) is expected; Access to fiber internet, fixed telephone network and a cable network also suitable for remote work. Must have European citizenship or a valid work permit for Portugal. Education to grade 12 or equivalent
Job Benefits
What's in it for you? We give our employees the tools and freedom to learn, grow, have fun and be themselves. Paid professional training; Employment contract; Attractive salary ; Meal card bonus; Performance bonus; Fun and interesting initiatives within the company; Job stability Dynamic and pleasant work environment; Strong possibility of career development.
Job Restrictions
Although it is remote, it is exclusive to residents of Portugal
Job Description
THE ROLE We are looking for a technical support consultant (French speaking) to work in a relaxed environment and be part of a motivated and growing team. As a Technical Support Advisor, you will be responsible for handling all customer inquiries over the phone, in accordance with service standards and procedures, in order to provide excellence and quality service to our customers. Daily Responsibilities: Respond to customer inquiries by phone; Provide information regarding reported requests; Be the face of our client to our customers and partners.
Education Field
Not known or unspecified
Salary Range
968 - 1343 EUR (Gross pay)
Language Skills
English-Good French-Fluent
Number of Positions
30
Workplace
Portugal
Education Level
(Upper) secondary education
Job Expiry Date
30-04-2025